Privacy Policy
Last updated: March 14, 2026
1. About Us
YILA TECHNOLOGY PTE. LTD. ("YILA") is a software development company incorporated in Singapore. We develop and provide an AI-powered clinic management system and related technology integration services for Traditional Chinese Medicine (TCM) clinics. YILA is a software platform developer and technology provider — we do not directly provide medical services to patients or end users.
2. We Do Not Collect Personal Data
YILA does not collect, store, or process any personal information of patients or end users.
Our system is provided as a technology platform to clinic operators (our customers). All data generated by clinics using our system is managed by the respective clinic as the data controller, and they are responsible for complying with applicable laws and regulations in their jurisdiction.
If you have questions about how a specific clinic handles your personal data, please contact that clinic directly.
3. Website Analytics
When you visit our official website (aiyila.com), we may collect anonymous usage statistics (such as page views and referral sources) through standard web analytics tools. This data does not include any personally identifiable information and is used solely to improve the website experience.
4. WhatsApp and Third-Party Integrations
YILA provides system integration capabilities for third-party services such as the WhatsApp Business API. Each clinic customer is required to independently apply for and maintain their own WhatsApp Business account, and is fully responsible for all communications and data generated through that account. YILA does not access, intercept, or store any communications between a clinic and its patients.
5. Data Deletion Requests
If you believe YILA holds your personal data and wish to request its deletion, please contact us at:
We will respond to your request within 30 business days of receipt.
6. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us: